FAQ's

Wood, vinyl and metal, in square, rectangular and round shapes.

Custom sizes as well as the following standard sizes are available:

3.5˝ x 3.5˝, 4˝ x 4˝, 4.5 ˝x 4.5˝, 5˝ x 5˝, 5.5˝ x 5.5˝, 6˝ x 6˝, 7.5˝ x 7.5˝

Easily adjust Full Protection, Mailbox and Pro Series to fit rectangular posts.

Yes. Standard 4˝x4˝ or 6˝x6˝ wood posts are an approximate measurement, while vinyl post measurements are true to their sizing.

The Uni Series, Pro Series, Mailbox and Full Protection all fit rectangular posts. The two-piece design overlaps at the sides, sliding together to fit either 2x4 or 4x6 rectangular posts.

Yes. Position two pieces of Demi Protection at a 90 degree angle to protect the corners. 

Full Protection is ideal for fences with bottom rail heights measuring 3.25˝ and higher off the ground.

Demi Protection is best for fences with bottom rail heights of 3.25˝ and lower to the ground. Even Rails that are on the ground like Vinyl Privacy fence.
Also ideal for protecting corner posts.

Yes. Choose from Black, White, Almond, Clay, Redwood and Mill finished screw heads for a coordinated look.

Screws are included with purchase.

What kind of screws and screw heads are available?

Fence Armor #8-18 Pan Head 3/4” Color Matching Self Drill - Quadrex JS1000 screws.

Yes. We recommend post protectors be placed at 1˝ to 1.5˝ above ground level, to be at the centre of where the trimmer line makes contact with the post.

All our post protectors and screws are made in North America.

All post protectors and screws are made from US galvanized steel.

Yes. Steel is a highly sustainable resource that helps protect all types of fences from ending up in landfills prematurely. Plus, 16 wood posts protected with Fence Armor can save one tree.

1. Protects new and existing fences.

2. Protects a variety of fencing materials, as well as a variety of shapes and sizes.

3. Cuts down on lawn maintenance time

4. Steel is a sustainable, reliable and highly durable material.

5. A two-piece design provides a custom fit

6. Engineered corner radii protect against grass trimmer damage, while also protecting the trimmer line filament.

7. Easy to install and remove.

8. Mix and match colours easily. You choose one colour for your side, and your neighbour can choose different colour for their side.

Starting with solid, US galvanized steel, it's washed, cleaned and prepared to receive the durable flex-rated powder-coat finish.

This finish is a thermoset polymer which creates a clean, hard finish that's tougher than conventional paint.

Total length measures 14˝. 
(12˝ below ground, 2˝ above)

Yes. Both heat gun and plumber's torch work well. To see how to install Postsaver sleeves head over to our Postsaver page: http://bit.ly/Postsaver

Yes. Postsaver and Fence Armor used together provide dual protection right where the damage starts.

Have Additional Questions?

We want to hear from you. Send us a message at Contact Us.
Chat with us online, or give us a call at 1-888-289-5617.

We're always happy to help.

Returns & Exchanges

Need a different size? Product didn’t work out? We’ve got you covered with our 100% Satisfaction Guarantee and all the details you need for easy returns.

100% satisfaction guaranteed.

We stand behind everything we sell. If you are unsatisfied with your purchase, you can return it for a replacement or refund within 90 days.

We accept all returns within 90 days of your Fence Armor purchase(s) delivery. Call customer care at 1-888-289-5617 with the reason for your return.Customer care will assign you a Return Merchandise Authorization Number (RMA#).

There are no refund options on custom orders.

  • All return items must be accompanied by an RMA#, or an emailed tracking number to info@fencearmor.com.
  • All items must be returned in original condition and the original Fence Armor packaging, including all accessories (such as screws).
  • All items must be postmarked no later than two weeks after your RMA# has been assigned.
  • Once your items have been received, you will be refunded the total purchase price, less shipping and handling.
  • Items without an RMA #, or items that have been returned outside the 90-day return period, will not be refunded.

Remember, all our Fence Armor products come with a 5-year warranty, so if something goes wrong down the line, be sure to let our support team know via info@fencearmor.com. For Postsaver warranty, click here.

Please note that all sale items and custom orders are final sales and are non-refundable.

Refunds and Exchanges do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns or exchanges must be prepaid and insured by you. You are responsible for any lost or damaged hardware during shipment. Fence Armor does not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. Fence Armor Returns.

In some extraordinary conditions and outside of our 90-day return policy, a 20% restocking fee may apply if the product was ordered mistakenly – such as the wrong size.

Restocking fees are applied on regularly priced items. Please note that all returned items must be in original packaging and original condition.

If there is any damage to the packaging upon delivery, contact us immediately at info@fencearmor.com or call 1-888-289-5617.

Exchanges are granted only on defective or damaged products. If you consider the product defective or damaged, please inform us at info@fencearmor.com or call 1-888-289-5617.

Fence Armor is happy to help resolve any issue. If eligible for an exchange, we will send you a replacement product at no extra cost.

For exchanges in the US, please send to:

Fence Armor Returns
4220 Hyde Park Blvd
Unit 33286
Niagara Falls, NY 14305
USA

For exchanges in Canada, please send to:

Fence Armor
919 Fraser Drive, Unit 4
Burlington, ON L7L 4X8
Canada